The Central Station Alarm Association is responsible for the monitoring of home security systems and business alarm systems throughout the United States and Canada. Although the organization does not sell or install any equipment they are responsible for the detection and dispatching of emergency personnel and law enforcement authorities for a number of alarm company providers.

Throughout North America the Central Station Alarm Association, CCAA responds to alarm signals sent out by security system sensors whenever trouble or danger is detected. Once an alarm is activated the monitoring staff of the CCAA goes into action. By immediately calling into the office or residence of the alarm signal the trained dispatchers can quickly determine the validity of the alarm and dispatch the appropriate resources to deal with the emergency.

The CCAA operates monitoring stations throughout the country in strategic areas so that several states are assigned to one central operations office. Geographically situated to meet the demands of the alarm and security industry the CCAA sets the standards by which alarm companies and monitoring resellers communicate with emergency channels and security system owners as customers. The professionalism and response times of the entire industry are regulated by the CCAA so that in the event of a crisis when and where an alarm system is activated the end customer is able to get the assistance that they need within the shortest amount of time possible.

Like any other organization of its kind the CCAA is made up of an executive committee that meets with a board of directors to regularly update and improve the quality of service and training that the alarm industry is known for. The committee and board are made up of members that have years of experience in the alarm industry and have been successful in their own ventures as providers of home and business security products.



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